Last Updated: April 2026
Alkaid AI ("Company," "we," "us," or "our") is committed to protecting the privacy of Astronomers and users of the Alkaid AI Service (chat.alkaidiq.com). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge and agree to the data practices described herein.
When you create an Alkaid AI account, we collect:
We collect information about how you use the Service:
We use your information to:
We use your information to:
We use information to:
We use your information to:
If you opt in, we may use your email to send:
You may unsubscribe from marketing communications at any time.
Storage Location: User data, chat logs, and account information are stored on Cloudflare's global infrastructure, utilizing:
Security Measures:
To provide access to various AI Models (GPT-4o, Claude, Gemini, Llama, Mistral, DeepSeek, Cohere, Grok, Perplexity, Qwen), we must share user inputs with external model providers. This includes:
We only share data necessary for the models to function. Each model provider is contractually obligated to protect data confidentiality.
Cloudflare as Infrastructure Provider: All Alkaid AI infrastructure and data processing occurs through Cloudflare's global edge network. Cloudflare processes on our behalf:
Cloudflare Services Provided:
Cloudflare is a data sub-processor contractually bound to maintain data security and confidentiality. For more information about Cloudflare's privacy practices, visit: https://www.cloudflare.com/privacypolicy/
Google Analytics 4 (GA4): Alkaid AI uses Google Analytics 4 to understand usage patterns, user behavior, and service performance. GA4 is configured to collect anonymized usage data.
User Control and Opt-Out:
For more information about Google's privacy practices and data processing, visit: https://policies.google.com/privacy
We may share data with third-party service providers who assist in operating the Service:
These providers are contractually required to maintain data confidentiality and security.
We do not sell personal information to third parties for their marketing purposes. We may share aggregated, anonymized data that cannot identify individuals.
We may disclose information if required by law, court order, or government request. We will attempt to notify users of such requests when legally permissible.
| Data Type | Retention Period | Notes |
|---|---|---|
| Chat Logs and Conversation Text | Indefinite (until deleted by user or account termination) | Used for training Orb. Users can request deletion. |
| Images and Videos | 30 days (unless deleted sooner by user) | Not used for training. Automatically purged after 30 days. |
| Account Information | Duration of account + 90 days after termination | Retained for legal and compliance purposes. |
| Usage Analytics | 12 months (aggregated and anonymized) | Individual identifiers removed. Used for service improvement. |
| Device and IP Information | 12 months | Aggregated data retained longer for security analysis. |
| Support Tickets and Communications | 2 years | Retained for customer service and dispute resolution. |
You have the right to access personal information we hold about you. You may request a copy of your data in a portable format by contacting privacy@alkaidiq.com.
You can update or correct your account information through your account settings at any time.
You have the right to request deletion of your personal data, including:
Upon account termination, data will be deleted in accordance with our retention schedule. Some data may be retained for legal compliance.
You can opt out of having your chat text used to train the Orb model by enabling the "Exclude from Training" option in your account settings. Note that opting out may affect your access to certain Service features or premium functionality.
You may request restrictions on how we process your information in certain circumstances.
To exercise any of these rights, contact:
Email: privacy@alkaidiq.com
Include "Data Request" in the subject line and specify which right you wish to exercise.
Cookie Categories: Alkaid AI uses cookies and tracking technologies in the following categories:
These cookies are required for the Service to function:
Essential cookies cannot be disabled without affecting Service functionality.
Alkaid AI uses Google Analytics 4 (GA4) to understand usage patterns and improve the Service. GA4 uses cookies and tracking identifiers for the following purposes:
GA4 Cookies Used:
Data is anonymized and collected with IP anonymization enabled. Google may process this data on its servers for analytics purposes. See Google's Privacy Policy at https://policies.google.com/privacy for details.
GA4 Opt-Out Options:
If we become aware that a child has provided information to the Service, we will take steps to delete such information and terminate the child's account.
Alkaid AI is based in the United States. Your data is stored and processed in the United States and may be subject to U.S. laws. By using the Service, you consent to the transfer of your data to the United States and processing under U.S. law.
Users in the European Union, United Kingdom, and other jurisdictions with data protection laws should be aware that their data will be transferred to and processed in the United States. We implement standard contractual clauses and other mechanisms to provide adequate safeguards.
Alkaid AI may modify this Privacy Policy at any time. Material changes will be communicated to users via email or through the Service. Continued use of the Service following such modifications constitutes acceptance of the updated Privacy Policy.
For privacy concerns, data requests, or questions about this Privacy Policy:
Email: privacy@alkaidiq.com
Domain: alkaidiq.com
App: chat.alkaidiq.com
We will respond to privacy inquiries within 30 days.
By using the Alkaid AI Service, you acknowledge that you have read and understood this Privacy Policy and agree to the data practices described herein.